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Shipping & Refund Policies

SHIPPING POLICY

PICK-UP AT STUDIO

You can buy our skincare products and accessories either in-person during our studio hours or online at any time. If you've bought something online and prefer to pick it up from our studio, just choose "Pickup At Studio" as your delivery option at checkout. Once your item is ready for collection, you'll get a confirmation message with specific instructions on how to pick up your order.

SHIPPING INSIDE CANADA

For all our orders inside Canada, we charge a flat rate of $17.99

REFUND POLICY

We do not offer refunds, exchanges, or credits on any of our treatments and services, treatment packages, gift cards, or retail products.

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